Privacy Policy
Last updated: December 19, 2025
1. Introduction
MockTalk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered English conversation practice service.
2. Information We Collect
2.1 Personal Information
We collect the following personal information:
- Email Address: Used to identify your practice sessions and provide personalized feedback
- Anonymous Identifier: A randomly generated ID stored locally on your device
2.2 Conversation Data
During your practice sessions, we collect:
- Audio recordings of your speech (temporarily, for processing)
- Transcripts of conversations between you and the AI
- Session duration and timestamps
- Scenario selections and practice history
- AI-generated feedback on your English proficiency
2.3 Technical Data
We automatically collect:
- Browser type and version
- Device information
- IP address (for security purposes)
- Usage patterns and preferences
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the conversation practice service
- Generate personalized feedback on your English skills
- Track your progress across practice sessions
- Improve our AI models and service quality
- Ensure service security and prevent abuse
- Communicate important updates about the service
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. Conversation data is stored in our database systems with appropriate access controls. Audio recordings are processed in real-time and are not permanently stored after transcription.
5. Third-Party Services
We use the following third-party services:
- OpenAI: For AI conversation processing and speech recognition/synthesis
- Supabase: For secure data storage
- Vercel: For hosting and analytics
These services have their own privacy policies governing their use of data.
6. Data Retention
We retain your conversation data and feedback for as long as you use the service. You may request deletion of your data at any time by contacting us. Upon deletion request, we will remove your personal data within 30 days.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Cookies and Local Storage
We use browser local storage to save your email address and anonymous identifier for convenience. This data remains on your device and is not transmitted to our servers except during session creation. You can clear this data by clearing your browser storage.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us through the appropriate channels.